Effective Date: March 3, 2026
Pinotage Health Corporation (“PHC,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website or interacting with our services. This Privacy Policy describes how we collect, use, disclose, and protect your information when you access our website (the “Site”) or use our services.
By accessing or using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect several categories of personal information depending on how you interact with our Site or services.
Information You Provide to Us
You may provide personal information directly when you:
- submit a contact form
- request information
- purchase services
- subscribe to communications
- communicate with us
This information may include:
- Name
- Email address
- Phone number
- Billing or mailing address
- Payment information
- Business or company information
- Any other information you voluntarily provide
Payment information is typically processed by third-party payment processors and is not stored directly by us except as necessary to confirm transactions.
Information Collected Automatically
When you visit our Site, certain information may be collected automatically through cookies and similar technologies.
This may include:
- IP address
- Device identifiers
- Browser type and version
- Operating system
- Device type
- Pages visited and time spent on pages
- Referring URLs
- Clickstream data
- Approximate geographic location derived from IP address
Information from Third Parties
We may receive information about you from third-party service providers such as:
- payment processors
- analytics providers
- marketing platforms
- customer relationship management systems
This information is used to support our business operations and improve our services.
- How We Use Your Information
We may use the information we collect for various business and commercial purposes, including:
- Providing and maintaining our services
- Processing transactions and delivering purchased services
- Communicating with you regarding inquiries or service requests
- Sending administrative notices and updates
- Providing marketing communications and promotional materials
- Improving and personalizing user experience
- Monitoring usage trends and analyzing website performance
- Preventing fraud or unauthorized activity
- Complying with legal obligations
- Enforcing our terms, agreements, or policies
You may opt out of marketing communications at any time using the unsubscribe link in emails or by contacting us.
How We Share Your Information
We may share personal information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers that perform services on our behalf, such as:
- website hosting providers
- payment processors
- analytics services
- marketing platforms
- CRM systems
- email service providers
These providers are permitted to use personal information only as necessary to perform services for us.
Legal Compliance
We may disclose information if required to do so by law or in response to valid legal requests such as:
- subpoenas
- court orders
- government investigations
- regulatory compliance obligations
Business Transfers
In the event of a merger, acquisition, restructuring, financing, or sale of assets, personal information may be transferred as part of the transaction.
With Your Consent
We may share information with third parties when you explicitly consent to such sharing.
Advertising and Analytics Providers
We may share certain information with advertising or analytics providers that help us understand website usage and improve marketing effectiveness. Such sharing may be considered “sharing” or “targeted advertising” under certain privacy laws.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve the functionality and performance of our Site.
Types of cookies we may use include:
Essential Cookies
Necessary for basic website functionality.
Performance and Analytics Cookies
Help us understand how visitors interact with the Site.
Functional Cookies
Allow the Site to remember preferences and settings.
Advertising Cookies
Used by advertising partners to deliver relevant advertising and measure campaign effectiveness.
Most web browsers allow you to control cookies through browser settings. Disabling cookies may affect certain functionality of the Site.
Users may opt out of certain targeted advertising through industry programs such as the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA).
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required or permitted by law.
Retention periods may depend on factors such as:
- the nature of the relationship with the user
- legal or tax obligations
- dispute resolution needs
- fraud prevention and security purposes
When personal information is no longer required, we take reasonable steps to delete or anonymize it.
Your Privacy Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information.
These rights may include:
- Access – Request access to the personal information we maintain about you.
- Correction – Request correction of inaccurate information.
- Deletion – Request deletion of personal information.
- Data Portability – Request a copy of certain information in a portable format.
- Opt-Out of Marketing – Opt out of promotional communications.
- Opt-Out of Targeted Advertising – Request that your information not be used for certain advertising purposes.
Residents of certain U.S. states may have additional rights regarding their personal information under applicable privacy laws, including the right to confirm whether we process personal data, access such data, correct inaccuracies, delete personal data, and opt out of targeted advertising.
To exercise these rights, please contact us using the contact information below.
We may need to verify your identity before processing certain requests. We will respond to verified consumer requests within the timeframe required by applicable law, generally within 45 days.
Security of Information
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Websites
Our Site may contain links to third-party websites. These sites operate independently and have their own privacy practices.
We are not responsible for the privacy practices or content of third-party websites, and we encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our Site is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected without parental consent, we will take reasonable steps to delete it.
International Data Transfers
If you access the Site from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.
By using the Site, you consent to such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we do, we will revise the “Effective Date” at the top of the policy. Material changes may also be communicated through the Site or other appropriate means.
Your continued use of the Site after any updates constitutes acceptance of the revised policy.
Contact Information
If you have any questions about this Privacy Policy or our data practices, you may contact us at:
Pinotage Health Corporation
5900 Balcones Drive, Suite 100
Austin, Texas 78731 – 4298
Email: hello@pinotagehealth.com
Data Breach and Security Incident Limitation
While we maintain reasonable administrative, technical, and physical safeguards designed to protect personal information, no method of transmission over the internet or method of electronic storage is completely secure.
Accordingly, we cannot guarantee absolute security of information transmitted to or through our Site.
To the fullest extent permitted by applicable law:
- PHC shall not be liable for unauthorized access to, or alteration, theft, or destruction of personal information arising from circumstances beyond our reasonable control, including but not limited to cyberattacks, system failures, third-party service provider breaches, or other security incidents.
- Users acknowledge that they provide personal information at their own risk when using internet-based services.
- In the event of a data security incident affecting personal information under our control, we will take reasonable steps to investigate the incident and provide any required notifications consistent with applicable law.
Nothing in this section limits rights that cannot be limited under applicable law.
To the maximum extent permitted by law, the Company shall not be responsible for indirect, incidental, consequential, or punitive damages arising from security incidents.
Dispute Resolution and Class Action Waiver
To the fullest extent permitted by applicable law, any dispute, claim, or controversy arising out of or relating to this Privacy Policy, the Site, or our data practices shall be resolved on an individual basis and not as part of any class, consolidated, or representative action.
By using the Site, you agree that:
- Any claim or dispute must be brought solely in your individual capacity.
- You waive the right to participate in any class action, class arbitration, or representative proceeding against Pinotage Health Corporation.
- No arbitration or legal proceeding shall be combined with another without the prior written consent of all parties involved.
Nothing in this provision shall prevent either party from seeking appropriate relief in a court of competent jurisdiction where required by law.
Users should also review our Terms of Use, which may contain additional dispute resolution provisions, including arbitration requirements.
Use of Data for Analytics, Product Improvement, and Artificial Intelligence
We may use information collected through the Site to improve our services, develop new products, and enhance user experiences.
This may include the use of data for:
- analytics and statistical analysis
- service optimization and performance monitoring
- product development and testing
- training or improving automated systems or machine learning models
- research and internal business insights
Where feasible, such information may be aggregated, de-identified, or anonymized before being used for these purposes.
Aggregated or de-identified information that does not reasonably identify an individual may be used by Pinotage Health Corporation for any lawful business purpose, including research, analytics, and service development.
We do not use personal information to train artificial intelligence systems in a manner that intentionally identifies specific individuals unless such use is disclosed and permitted by applicable law.
Governing Law and Jurisdiction
This Privacy Policy and any disputes arising from it shall be governed by the laws of the State of Texas, without regard to conflict of law principles. Any dispute arising under this Privacy Policy shall be adjudicated before the appropriate state or federal courts located in Austin, Travis County, Texas you consent to such jurisdiction of said court(s).